Legal
Accessibility Policy
How we try to make this site and our service easy to use for everyone. Last updated October 31, 2026.
Our Approach
This website. We built this site to be usable with a keyboard and screen readers, with clear headings, descriptive image text, readable colour contrast, and pages that work on phones and when text is enlarged. We measure the site against WCAG 2.0, Level AA, since that's the yardstick the AODA uses for websites in this province.
Other ways to reach us. If the form doesn't work well for you, call +1 226-540-1084. If phoning is difficult, send a message through the form and say how you'd prefer us to reply.
At your home. Tell us when you book if there's anything that would make the visit easier: extra time, a particular time of day, help with moving items, or a quieter approach for someone sensitive to noise.
Feedback. If any part of this site is hard to use, please tell us through the contact page or by phone. We'll do our best to fix it or get you the information another way.